TERMS OF DELIVERY

Terms & conditions

When you shop with us you pay no shipping costs, you only pay for return. We deliver all products with mail companys such as PostNord and DHL.

Delivery time:

The products are packed and shipped no later than 14.00 day after ordering on the weekdays. The delivery time depends on where in the country you live, but usually takes 1-5 days in Sweden.

Packages not retrieved:

For packages that have not been collected will be charged and a fee for unpicked packages of 250sek. It corresponds to the costs that are caused to send out the package and receiving it in return.

Delivery Confirmation:

 Once we have received your order, you will receive an order confirmation from us via email. You will also receive an email with delivery confirmation when the product (s) leave our warehouse.

Transport damage:

If a transport injury occurs, we ask you to make a complaint about the damage to our customer service via email contact@stilettobymee.com
We follow the Consumer Agency’s guidelines and the notification must be made within 14 days after the buyer recieved the package. It is important that you upack and inspect your products carefully. Depending on the extent of the damage performed which re-entails re-correction, correction or price reduction.

Sales to minors:

Our store does not sell products to minors (under the age of 18) without the approval of custodians.

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