RETURNS & EXCHANGES

Return Policy

Easy to change:

You always have 14 days right of regret-, and returnrights from the day you received your order. Provided that the product is not used and returned to us under original conditions. Contact us via e-mail contact@stilettobymee.com if you wish to return the item and we will send a link with return form. The customer liable for the return, wrap it in original box, print the return note, tape it to the box and submit it to the nearest post office.

Can I return my item and get a refund or replace another order?

Of course you can! At Stiletto By MEE you always have the opportunity to order your product home and try it. After returning the item, you can always order a new item before paying the invoice. We recommend that you place a new order on the products you want because it is faster.

 

Complaint:

Our products go through carefully quality control before they are posted on the site. It may sometimes happen that a damaged or incorrect product is sent without our attention and of course you have the right to make a complaint! Describe the damage to the product, then it is easier for us to find the fault in the product. Also write if you want a new similar product or if you want another product. When we receive your application you will receive a confirmation email.

How do I make a trade ? It is possible to exchange product with another product, color or size. Write in your email the reason for your exchange and write what other product you want. When we receive your request, you will receive a confirmation email. We recommend that you place a new order because it is faster and while your desired products are in stock.
Contact our customer service if you need assistance with your return.

contact@stilettobymee.com

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"WELCOME"

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