Privacy Policy

10. Personal data protection

• By shopping at Stiletto by MEE, you accept our data protection policy and our processing of your personal data. We protect your personal privacy and do not collect more information than necessary to process your order. We will never sell or share your information to third parties without legal basis.
• Stiletto by EE is responsible for the processing of personal data that you have provided to us as a customer. Your personal information is processed by us to be able to handle your order as well as the times when you have wanted newsletters or promotional offers – to be able to adapt the marketing to your individual needs.

Below is a summary of how we, in accordance with the Data Protection Regulation (GDPR), store and process your data.

• 10.1 What is a personal information?

A personal data is any information that can be directly or indirectly attributed to a natural person.

• 10.2 What information do we store?

In order to handle your order and answer questions related to your order (customer service) we store your first and last name, address, telephone number, e-mail address, IP address and purchase history.

Your information is stored as long as we have a legal basis to process your information, for example to fulfill the agreement between us or to comply with a legal obligation under, for example, the Accounting.

• 10.3 Legal basis

In connection with a purchase, your personal information is processed to complete the agreement with you.

Marketing, promotions and similar mailings are done with your consent.

• 10.4 What information is shared and for what purpose?
• 10.4.1 Payment provider

When making purchases, information is shared with our payment provider. What is stored are first name, last name, address, e-mail address and telephone number. If you choose to pay by invoice, the social security number is also saved with the payment provider. The information is stored in order to carry out the purchase and to protect the parties against fraud.

The payment providers (payment services) we use are: Klarna.

• 10.4.2 Shipping Company

In order to deliver your orders and complete our agreement, we must share specific information with the shipping company. What is shared with the shipping company is the first name, last name and address information for delivery. E-mail address and / or mobile number may also be shared with the shipping company for notification.

The shipping companies we work with are: Postnord and DHL

• 10.4.3 Newsletter

If you have chosen to subscribe to our newsletter, your first name, last name and e-mail address will be shared with our newsletter provider. This is to keep you updated with information and offers for marketing purposes.

We use GetANewsletter for sending out newsletters.

• 10.5 The right of access

You have the right to receive a copy of all information available about you with us. Extracts are delivered electronically in a readable form.

• 10.6 Right to rectification

You have the right to ask us to update incorrect information or to supplement information that is defective.

• 10.7 The right to be forgotten

You can request deletion of the information you intend at any time. There are few exceptions to the right to erase, such as whether it must be retained in order for us to fulfill a legal obligation (for example, under the Accounting Act).

• 10.8 Responsible for data protection

Stiletto by MEE is responsible for storing and processing personal data in the web shop and ensures that the rules are followed.

• 10.9 How we protect your personal information

We use industry standards such as SSL / TLS and one-way hash algorithms to store, process and communicate sensitive information such as personal data and passwords in a secure way.

Changes to the General Terms and Conditions

We reserve the right to make changes to the Terms at any time. Changes to the Terms will be posted online on the Website. The changed terms are considered accepted in connection with orders or visits to the website.

Dispute and choice of law

In the event that a dispute cannot be resolved in agreement with the company’s customer service and the customer, you as a customer can turn to the General Advertising Complaints Board, see arn.se. For residents in an EU country other than Sweden, complaints can be submitted online via the European Commission’s dispute settlement platform, see http://ec.europa.eu/consumers/odr

In the event of a dispute, we follow decisions from ARN or the corresponding dispute resolution body.

Disputes concerning the interpretation or application of these general terms and conditions shall be interpreted in accordance with Swedish laws.